24/7 on-site support
Experienced customs specialists in Calais, the Channel Tunnel and Dunkirk.
SPS services
Specialist support for controlled goods moving across borders
Whether you’re importing food, animal products or other regulated goods, our specialist SPS services ensure your consignments meet border requirements quickly and compliantly.
Unlike providers who prepare documentation remotely, our teams also offer operational support at key UK and French border locations which includes helping to coordinate inspections, liaising with SIVEP, port agents and customs authorities, and keeping drivers and customers informed throughout the process through secure digital platforms.
IPAFFS pre-notifications
IPAFFS (Import of Products, Animals, Food and Feed System) is the UK government’s mandatory online platform for pre-notifying imports of regulated animal, food, feed and plant products entering Great Britain.
Accurate and timely pre-notifications are essential for meeting UK Sanitary and Phytosanitary (SPS) requirements and avoiding unnecessary delays at the border.
Our specialists prepare and submit IPAFFS notifications on your behalf, ensuring all required information and supporting documentation is completed correctly before your goods arrive.
CHED formalities
CHED (Common Health Entry Document) is required for regulated goods entering the European Union that are subject to veterinary, sanitary or phytosanitary controls, including animal products, food, feed and plant products.
Correctly completing CHED documentation is critical to ensuring compliance with EU SPS regulations and enabling goods to pass through Border Control Posts without unnecessary delays.
Our specialists prepare and manage all relevant CHED documentation, working closely with border authorities and inspection teams to support a smooth and compliant border crossing from documentation through to inspection.
On-site assistance
When inspections take place, having experienced specialists on the ground can make all the difference.
Our teams provide 24/7 on-site support at the Port of Calais, the Channel Tunnel and the Port of Dunkirk.
With a dedicated presence in Boulogne-sur-Mer, we also provide specialist support for seafood and fisheries, backed by extensive experience in one of Europe’s leading seafood logistics hubs.
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Border authority coordination
Direct liaison with SIVEP, Border Control Posts and customs authorities to help inspections run smoothly.
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Specialist seafood expertise
Dedicated support for seafood and fisheries through our Boulogne-sur-Mer team.
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Real-time visibility
Track inspection progress, receive updates and communicate directly with our teams through CustomsPro.
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Reduced delays
Quick issue resolution and on-the-ground support to keep your consignments moving efficiently.
