Border services

Keeping your goods moving across UK-EU borders

Whether you need support with ENS, ELO or GMR requirements, we help to ensure that the right information and references are in place before your vehicle reaches the border.

With experienced operational teams at key UK–EU border locations, we understand border processes first-hand and can identify and resolve issues before they become delays. From missing or incorrect references to documentation and check-in issues, our teams provide practical, on-the-ground support to minimise disruption and keep your vehicles moving.

Services

ENS (Entry Summary Declarations)

We support ENS requirements for goods entering the UK and EU, ensuring accurate safety and security information is submitted on time and ahead of arrival.

  • UK: safety and security requirements coordinated with UK border and port processes.
  • EU: ICS2-related ENS data for goods entering or transiting through the EU.

Accurate, timely submissions help reduce rejected filings, delays at the border and last-minute corrections.

ELO (Obligatory Logistics Envelope)

We manage ELO requirements for UK-France Ro/Ro movements, and bring together the customs and safety and security references required for each transport unit under a single barcode.

  • Specific to the French Smart Border with the United Kingdom.
  • One ELO per transport unit to group the relevant border references.
  • Critical to avoid check-in issues, orange-lane routing and delays linked to missing references.

GMR (Goods Movement Reference)

GMR is used in the UK GVMS environment to group customs references for a vehicle movement. We help customers prepare and link the right references so drivers can present the required information at check-in.

  • Specific to relevant UK goods movements through GVMS.
  • Requires correct linking of customs or transit references before crossing.
  • Helps reduce driver disruption and supports smoother UK Ro/Ro operations.
QUICK START GUIDE

ELO made simple.

Moving goods between the UK and France?

Our ELO Quick Start Guide explains what the Obligatory Logistics Envelope means for your operations, how the process works and what you need to prepare before your vehicle reaches the border.

Explore ELO
WHY GETLINK CUSTOMS SERVICES?

Confidence in every clearance

In a complex and fast-moving trade environment, choosing the right customs partner is critical to keeping your supply chain moving smoothly and compliantly.

  • Decades of customs expertise

    With over 50 years of experience in navigating complex UK and EU customs regulations, we bring the knowledge and operational insight needed to keep trade moving efficiently.

  • Local presence where it matters

    Our teams are strategically located at key border and logistics hubs, providing hands-on support to keep goods moving.

  • Cutting-edge technology

    By combining intelligent automation with dedicated expert oversight, we deliver faster, more accurate and error-free customs processing.

  • 24/7 support, 365 days a year

    Our team is always available to resolve issues, answer questions, and keep your supply chain moving – no matter the problem.

  • A trusted partner

    We work alongside your business to understand your operations, navigate customs complexity and keep your goods moving with confidence.

Moving goods across the UK-EU border?

Our experienced teams are ready to help you manage every stage of the process, and help you avoid unnecessary delays at the border.