Single barcode
Consolidates all customs documents — linked to the vehicle's registration number.
Customs·ELO·GMR
ELO*
QUICK START GUIDE
Golden rules
What to include?
Each ELO and GMR must carry the correct reference numbers depending on the crossing direction. A missing reference triggers customs issues.
No ELO / No GMR = No Crossing
1 Truck or Trailer = 1 ELO + 1 GMR
Loaded or empty — always 1 ELO + 1 GMR
Not Reported MRNs = customs issues at the border
About ELO
What is ELO?
ELO consolidates all your truck's customs documents under a single barcode linked to the vehicle's registration number. It is under the haulier's responsibility at all times.
Always required
Whether your lorry is loaded or empty, an ELO is mandatory.
Both directions
EU to GB and GB to EU. No exceptions for either crossing direction.
Haulier's responsibility
The ELO must be prepared, valid and paired before arriving at the terminal.
Document references
What to include?
Each ELO and GMR must carry the correct reference numbers depending on the crossing direction. A missing reference triggers customs issues.
EU → GB
OutboundELO references
MRNEU Export
MRN
MRNTransit
MRN
REFATA / TIR
Reference
GMR references
MRNS&S GB
MRN
MRNGB Import
MRN
MRNTransit
MRN
EORIImporter
EORI
GB → EU
InboundELO references
MRNENS ICS2
MRN
MRNFR Import
MRN
MRNTransit
MRN
REFATA / TIR
Reference
GMR references
REFDUCR
Reference
MRNTransit
MRN
REFATA / TIR
Reference
Pairing process
How the pairing works?
The ELO presentation process differs depending on whether the trailer is accompanied or unaccompanied.
Accompanied
The driver presents the ELO barcode at the pit stop (tunnel) or at the checking point (ferry). Digital or printed — both accepted.
Using LeShuttle Freight Border Pass or Border Pass Easy? Your ELO is automatically linked to your Border Pass barcode — vehicle plate recognised for a faster crossing.
Unaccompanied
Pairing must be completed digitally before the trailer reaches the departure terminal. This step is mandatory and cannot be skipped.
Loaded or empty: 1 truck or trailer = 1 ELO + 1 GMR. Always.
During the crossing
Customs status updated in real time
Once ELO and GMR are paired and the crossing is authorised, the driver is directed to one of two lanes.
ELO & GMR
Ready
Pairing
Confirmed
Crossing
Authorised
Green Lane
Exit freely
or
Orange Lane
Control
Green Lane
Everything is compliant — the driver exits the port or tunnel without stopping. All documentation validated in advance.
Orange Lane — Customs Control
Mandatory stop for documentary check, physical inspection, or stamping of special documents such as CHED certificates.
Troubleshooting
ELO barcode fail?
Run these three checks before escalating to your customs department.
1
Check truck & trailer plates
Confirm registration numbers for both truck and trailer are correct. A plate mismatch is the most common rejection cause.
2
Verify ELO status
Ensure the ELO has not already been "consumed" by a previous crossing. Each ELO is single-use.
3
Contact your customs department
If both checks pass, your team can amend or regenerate the ELO instantly from CustomsPro, 24/7.
CustomsPro · Your all-in-one solution
Three ways to access ELO.
No engagement. No subscription. No monthly fees. Three access modes to match your operation.
Customs Pro
Direct
A cost-effective self-entry solution for operators who want full control and autonomy, 24/7.
- Create your ELO in under one minute from your interface
- Select the ELO tab and complete the form
- Driver App access for Transit tracking
Customs Pro
Managed
A fully handled solution powered by automation and AI — simple document uploads, zero admin.
- Upload your EAD .pdf file 24/7
- Check "ELO + GMR required" and submit
- Get your ENS, ELO and GMR all at once in minutes
- Driver App access for Transit tracking
Customs Pro
Connected
For companies requiring data integration, process automation and high-volume processing.
- Direct connection via APIs, EDIs or file processing
- Fully automated ELO generation
- Additional APIs or file data exchange on request
New feature
Seamless pairing updates, at no charge
Faster, simpler, zero admin
Submit your ELO even if the Transit document isn't validated yet (LRN → MRN).
Send a secure link to your driver with one click via mobile number.
Once authorities validate the TAD, the driver snaps a photo or enters the MRN.
ELO updates automatically — no back-office action required.
Driver receives the updated ELO barcode and heads straight to the border.
Driver checklist
Your crossing survival kit
Mandatory at the border
ELO barcode
Digital or printed — both accepted
GMR barcode
Digital or printed — both accepted
Readable license plate
Camera recognition — plate must be clean and visible
Critical reminders
No ELO / No GMR = No Crossing
Border agents will not allow the vehicle to proceed without both barcodes validated and paired.
Not Reported MRNs = Customs issues
Every customs reference must be declared in the ELO before the vehicle reaches the departure terminal.
Ready before April 20th?
Our teams handle ELO, GMR, ENS, CHED and all FR/GB customs formalities. No engagement, no subscription — get set up in minutes.