All services

Unrivalled customs expertise between the UK and Europe

Cross-border trade shouldn’t create unnecessary complexity. With extensive customs expertise, on-the-ground support at strategic border locations and innovative digital platforms, Getlink Customs Services helps businesses manage customs and regulatory requirements with confidence.
 
From customs declarations and transit procedures to SPS compliance and border formalities, we deliver tailored solutions that streamline processes, minimise risk and ensure goods move seamlessly through the supply chain.

Our services

Comprehensive customs support

Customs

Services

For businesses moving goods that require fast and efficient customs clearance and regulatory compliance.

  • Import

  • Export

  • Transit

SPS

Services

For food, plants, livestock and other controlled products moving across international borders.

  • IPAFFS

  • CHED

  • On-site assistance for inspections

    Folkestone | Calais | Boulogne | Dunkirk

Border

Services

For shipments requiring safety, security and pre-arrival formalities before crossing borders.

  • ENS

  • ELO

  • GMR

Our solutions

One platform. Three ways to manage customs

CustomsPro provides flexible customs solutions designed to support different operational requirements and business models.

Whether managing customs declarations independently, outsourcing processing to experienced customs professionals, or automating workflows through direct system integration, CustomsPro delivers a solution tailored to your needs.

CustomsPro Direct

Designed for operators who want full control over their customs entries without sacrificing speed or compliance.

The intuitive web-based platform enables declarations to be completed entirely independently without the need for specialist customs staff or external agents.

  • Self-service platform
  • 24/7 access and support
  • AI-powered processing to accelerate declarations

CustomsPro Managed

A fully managed customs service that removes the operational burden entirely.

End-to-end declaration handling is completed by experienced customs professionals, ensuring accurate and efficient processing while significantly reducing internal workload.

  • Expert-led customs processing
  • Centralised customs management through one platform
  • OCR document recognition

CustomsPro Connected

A seamless integration solution for operators with existing transport management systems.

CustomsPro’s API automates the flow of shipment data directly into the platform, reducing manual data entry & accelerating customs processing.

  • API, EDI and file exchange integration
  • High-volume processing
  • Bespoke integrations developed with our IT specialists
WHY GETLINK CUSTOMS SERVICES?

Confidence in every clearance

In a complex and fast-moving trade environment, choosing the right customs partner is critical to keeping your supply chain moving smoothly and compliantly.

  • Decades of customs expertise

    With over 50 years of experience in navigating complex UK and EU customs regulations, we bring the knowledge and operational insight needed to keep trade moving efficiently.

  • Local presence where it matters

    Our teams are strategically located at key border and logistics hubs, providing hands-on support to keep goods moving.

  • Cutting-edge technology

    By combining intelligent automation with dedicated expert oversight, we deliver faster, more accurate and error-free customs processing.

  • 24/7 support, 365 days a year

    Our team is always available to resolve issues, answer questions, and keep your supply chain moving – no matter the problem.

  • A trusted partner

    We work alongside your business to understand your operations, navigate customs complexity and keep your goods moving with confidence.

Customs Consultancy

Expert guidance for confident international trade

Navigate complex customs regulations with confidence. Our specialist consultants provide tailored compliance advice, audits, training and support to help businesses reduce risk, strengthen compliance and optimise customs processes.

From compliance health checks and HMRC audit preparation to AEO applications and Special Procedures, we deliver practical solutions that keep your business compliant and your goods moving.

Explore consultancy services
Industries we serve

Specialist customs expertise for every sector

From perishable goods to high-value electronics, our specialists understand the customs requirements, controls and documentation specific to each industry – keeping compliant goods moving across borders.

  • Manufacturing
  • Retail & eCommerce
  • Food & Beverage
  • Automotive
  • Healthcare
  • Chemicals
  • Construction
  • Technology & Electronics
  • Agriculture & Fresh Produce

Ready to simplify your customs operations?

Talk to our team about your customs requirements and discover the best approach for your business.