About us

Simplifying your customs procedures between the United Kingdom and Europe

At Getlink Customs Services, we simplify the complexities of cross-border trade. 

For over 50 years, we have helped businesses navigate the challenges of UK-EU customs, combining decades of operational expertise with advanced digital solutions to keep goods moving efficiently.

We provide a single point of contact for shippers, hauliers and logistics providers. Whatever the goods, and however they cross the Channel, our experts are located on both sides to ensure your operations run smoothly and compliantly.

Our mission

Delivering seamless customs solutions that keep trade moving

We provide businesses with trusted, efficient, and fully compliant customs solutions that empower businesses to trade across borders with confidence.

By combining deep industry expertise with smart technology, we help to reduce delays, minimise risk, and deliver real-time visibility at every stage of the customs process.

Our evolution

Shaping the future through years of innovation and experience

What began as a trusted customs specialist has evolved into an international network driven by growth, innovation and expertise.

In recent years, we have rapidly expanded through strategic acquisitions across multiple countries and trade routes, transforming the way we support international trade.

  1. 2023

    Sherpass

    2023

    Sherpass is founded
    Getlink launches Sherpass, introducing a digital platform that simplifies customs and border formalities for UK-EU freight movements.

  2. 2024

    ChannelPorts

    1974

    ChannelPorts is founded
    ChannelPorts begins delivering expert customs brokerage services, laying the foundations for decades of trusted cross-border expertise.

    2011

    Opened TruckStop at Stop 24
    Stop24 opens, providing secure HGV parking, driver facilities and on-site customs support for operators entering and leaving the UK.

    2017

    CustomsPro is born
    Design of CustomsPro begins in response to the UK’s vote to leave the European Union.

    2021

    Launch of CustomsPro
    CustomsPro goes live in January 2021, and ChannelPorts clears a record 25,000 consignments that month.

    2025

    Stop24 becomes Folkestone Services
    After an extensive £5M refurbishment, Stop24 is rebranded Folkestone Services.

  3. 2025

    ASA

    2004

    ASA is founded
    Associated Shipping Agencies begins delivering maritime agency and logistics services, building a strong reputation supporting shipping operators and international freight movements.

    2021

    Brexit drives ASA’s customs expansion
    ASA broadens its service offering with customs declarations, border assistance and transit services, helping customers adapt to the new UK-EU trading environment.

    2021

    Calais Truck Stop office opens
    ASA establishes a permanent presence at Calais Truck Stop, allowing customs and transit teams to support operators directly on site.

    2022

    Rapid expansion
    ASA expands across strategic locations including Calais Port, the Channel Tunnel, Calais Truck Stop and Dunkirk, growing from 5 to around 40 employees in three years.

  4. 2025

    BIMS

    2015

    BIMS is founded
    Boulogne International Maritime Services is established to support logistics and customs activities at the Port of Boulogne-sur-Mer.

    2021

    Seafood Customs Services launched
    BIMS develops specialist expertise in customs, sanitary and veterinary procedures for seafood products.

  5. 2025

    Customs 4 All

    2021

    Customs 4 All is founded
    Customs 4 All launches with offices in Calais and Sierentz, providing expert customs support across key French border locations.

  6. 2026

    Bongers

    2001

    Bongers Expeditie is founded
    Bongers Expeditie is established, specialising in export and transit documentation for the Dutch plant and flower industry.

    2021

    A new chapter of growth
    The business moves to a new headquarters in Maasdijk, welcomes new co-owners and expands its customs services into new markets.

    2024

    New ownership
    Ownership transfers from the founder to owner, continuing the company’s growth and development.

    2026

    Bongers Customs Services
    The company rebrands as Bongers Customs Services, reflecting its evolution into a full-service customs specialist.

A trusted partner

Leveraging the expertise of the Getlink Group

As part of the Getlink Group, a European leader in cross-Channel transport and infrastructure for over 30 years, we draw on the strength and expertise of a well-established network to deliver reliable, seamless, and fully compliant customs services across the UK and EU.

  • Operator of the Channel Tunnel rail infrastructure for high-speed trains and freight.

  • Rail freight operator in Europe.

  • Electrical interconnection between France and the UK.

  • Specialist in customs formalities between the EU and UK.

  • Passenger vehicle and truck shuttle service through the Channel Tunnel.

  • €1.6B revenue in 2025
  • 3,800 employees
  • 21M passengers per year
  • 1.2M lorries passing through the Tunnel every year