Our mission
At Getlink Customs Services, our mission is to support exporters,
importers and carriers of goods in completing customs and regulatory formalities
between the UK and Europe.
Find out more about our full range of services:
CustomsPro GB UI
Your customs declaration and transit formalities services 24/7
(import/export/transit) with complete autonomy
Are you looking for a simple and effective tool to help your teams manage
customs declarations via an intuitive, fast and reliable online interface?
We take care of all your customs formalities for import, export and transit between Great Britain and the European Union, using two complementary approaches:
•CustomsPro UK is a service offering that provides shippers and carriers with a simple and effective tool to manage their customs declarations themselves.
With the support of our teams, you benefit from a reliable, fast environment with no subscription or commitment, and 24/7 access.
We handle all types of declarations (import/export, transit, etc.), provide real-time support and guarantee your regulatory compliance.
🚀 Your benefits
- Simplicity & speed: Customs declarations can be completed in less than 2 minutes, without changing your internal processes.
- Reliability & compliance: Direct connection to authorities, full compliance with GVMS, ICS2 and CDS, secure document storage.
- Flexibility & expert support: No subscription, transparent pricing, 24/7 support from experienced customs specialists.
CustomsPro Border
Your services for creating border crossing formalities (ENS, ELO, GMR)
Are you looking for an intuitive, agile and efficient solution to centralise all border crossing formalities, regardless of the direction of traffic?
The smart solution for managing cross-border formalities
To ensure smooth crossings and avoid any interruptions, we have designed CustomsPro Border, our automated customs formalities management solution.
With CustomsPro Border, you can:
- Produce and manage your ENS (Entry Summary Declarations)
- Generate and transmit your GMR (Goods Movement Reference)
- Generate and transmit your ELOs (Mandatory Logistics Envelopes)
- Ensure your compliance with ICS2 (Import Control System 2) requirements
Our platform is directly connected to the systems of the relevant authorities, ensuring reliable, continuous and transparent processing.
🎯 Expert support
Our Brexit and ICS2 specialists support you every step of the way. We anticipate regulatory changes, secure your flows and help you stay compliant, even in a complex environment.
🚀 Your benefits
With CustomsPro Border, you:
- Optimise every border crossing
- Reduce the risk of delays
- Gain peace of mind and improve performance
CustomsPro SPS
Your dedicated services for health and phytosanitary declarations (IPAFFS/TRACE, COI, etc.)
You transport goods subject to veterinary or phytosanitary controls and want to avoid any refusals or delays?
SPS / IPAFFS / TRACE / SIVEP ASSISTANCE service
Our SPS (Sanitary & Phytosanitary) service draws on the expertise of our ASA entity, renowned for its efficiency in the field.
We provide the following services:
- Management of imports into the EU via TRACES NT (DSCE)
- Management of imports to the United Kingdom via IPAFFS and PHILIS (pre-notification)
- Coordination at SIVEP centres in Calais, Dunkirk, Boulogne and the Channel Tunnel
- Representation during documentary or physical inspections
Your sensitive products are in good hands!
We guarantee their health and phytosanitary compliance, thus avoiding any refusal, delay or blockage at the border.
🚀 Your benefits
- Recognised expertise: Over 20 years’ experience in customs and health formalities between France and the United Kingdom, with teams based in Calais, Boulogne-sur-Mer and Dunkirk.
- Comprehensive support: Consignment services, port assistance and personalised advice for carriers, logistics providers and shippers.
- Guaranteed compliance: Registered Customs Representative (RDE) status, expertise in post-Brexit requirements (customs, SPS, ICS2).
- A single digital point of contact: Integration into the Getlink ecosystem for simplified, centralised and seamless management of cross-Channel formalities.
CustomsPro 360
Your customs declaration and border crossing formalities services 100% managed
You are looking for a single partner with a centralised point of contact for all your UK and EU declaration needs, without having to mobilise your internal teams?
CustomsPro 360 is a turnkey solution for fully outsourcing your customs formalities.
We handle all types of declarations (import/export, SPS, CHED, transit, etc.), provide real-time assistance and guarantee your regulatory compliance.
In addition, we can also take care of border crossing declarations (ENS, GMR, ELO).
Document submission is made easy with a drag-and-drop system, which significantly speeds up processing.
Whether you are working independently or looking for comprehensive support, our solutions can be tailored to your needs to streamline your operations and secure your flows.
🚀 Your benefits
- ✅ Total outsourcing: comprehensive handling of all your customs formalities (import, export, SPS, CHED, transit, etc.) and border crossing formalities
- ⚡ Time savings: intuitive interface with drag-and-drop document submission for faster processing.
- 🧭 Compliance guaranteed: real-time support to ensure compliance with regulations.
- 🔄 Flexibility of use: solution adaptable to all levels of autonomy to streamline and secure your flows.
A trusted partner
expert customs entities
Three entities working together to offer comprehensive, integrated expertise in customs management
annual declarations
A volume managed with rigour and responsiveness, ensuring compliance and smooth international trade.
strategic and operational sites in the UK and Europe
Territorial coverage designed to optimise lead times, reduce costs and secure your trade.
employees
Committed professionals, trained in the latest regulatory developments, providing responsive and tailor-made support.
CustomsPro's speed of response, the way everything works seamlessly and the fact that we can integrate it via API into our MyNexus system means that customs clearances are processed seamlessly and in real time. Thanks to CustomsPro, our customers' shipments get through without delay
CustomsPro has allowed us to take control of the customs process ourselves. Being able to monitor progress in real time and manage issues as they arise has enabled us to continue to deliver the high level of delivery accuracy we strive for.
CustomsPro was a game changer for us; suddenly we could make a customs declaration in minutes, saving my team hours a week. Having a low fixed price per declaration makes life easier for our customers and us too.
CustomsPro is the complete customs process in one place: you enter the information, you get the documents.
CustomsPro is quick and easy, and it saves us a lot of money against agents we could have paid double. To be honest, they're very efficient!
ENS EU ICS2 & ELO webinar – Get ready for the new rules coming on 1 September 2025
On 1 July 2025, Getlink Customs Services hosted a webinar on the new EU customs rules coming with the rollout of Import Control System 2 (ICS2) and the Mandatory Logistics Envelope (ELO). This webinar, presented in English, was aimed at carriers, logistics providers, freight forwarders and manufacturers involved in the entry of goods into the…
Getlink Customs Services at Multimodal 2025 in Birmingham
From 17 to 19 June 2025, our teams were present at Multimodal in Birmingham, the major event for professionals in transport, logistics and supply chain in the United Kingdom. On stand 6040, in the Norlink pavilion, we welcomed many visitors alongside our sister companies ASA, BIMS and ChannelPorts to discuss post-Brexit customs and regulatory issues.…
ENS & ELO – Are you ready for September 2025?
From 1 September 2025, two new customs requirements will come into full effect for road traffic bound for the European Union: the entry summary declaration (ENS) via the ICS2 system, the mandatory logistics envelope (ELO) on the French side. These requirements mark a major turning point in the digitisation and security of customs operations. A…